FAQ

Creating an account is fast. Provide your name, email, password, and preferred currency (AUD, EUR, GBP, or USD). You’ll need to confirm your email address after registration. Use a strong, unique password and avoid sharing login details. New accounts must meet a minimum deposit of $10 to qualify for most welcome offers; some no-deposit promotions are available separately. If you register from a restricted jurisdiction, certain offers may be unavailable. Keep an eye on the verification prompts after registration—completing KYC sooner speeds up withdrawals.

Casino Marriott’s headline welcome package is 350% up to $/€3000. Minimum deposit to trigger the bonus is $10. The bonus is non-sticky (you can withdraw your deposited funds after meeting the wagering requirements), credited immediately, and subject to a 40x wagering requirement on the bonus amount. Maximum cashout rules allow full withdrawal after you meet the stated wagering. To claim, opt in during the deposit flow and ensure the deposit method and country eligibility meet promo terms. Read the full terms on the promotions page before playing to know game weightings and excluded titles.

Yes. Casino Marriott runs a No Deposit Free Spins promotion that requires opt-in and is available to players in the United Kingdom, Jersey, Ireland, and Guernsey. These free spins carry no wagering requirements and have a maximum cashout cap of $30. The offer is valid until July 10, 2025. Progressive slot titles are excluded from play with no-deposit spins. Eligibility and availability may change by jurisdiction, so claim promptly if you qualify.

Deposits and withdrawals are handled through Interac, MasterCard, Visa, and Wire Transfer. Deposits are generally instant for cards and Interac; wire transfers can take several business days. Withdrawals follow verification—once KYC is approved, card and e-wallet payouts are processed within the platform timelines; wire transfers depend on your bank. Currencies supported are AUD, EUR, GBP, and USD. Keep in mind minimum deposit thresholds apply for bonuses, and some maximum withdrawal limits may depend on the promotion. Review the cashier and terms for processing times and any fees.

Wagering requirements define how many times the bonus amount (or bonus plus deposit, depending on the offer) must be staked before withdrawal. Casino Marriott’s welcome bonus requires 40x wagering on the bonus funds. Non-sticky bonus mechanics mean you may be able to withdraw deposited funds sooner, but bonus-related winnings remain subject to wagering until cleared. Game contributions differ—slots typically contribute more than table games—so check the game weighting table in the bonus terms. Bonuses are credited immediately and maximum cashout rules apply; once wagering is fully met, you can withdraw without restrictions.

Yes. Casino Marriott’s site is responsive and optimized for modern mobile browsers on both iOS and Android. The platform supports touch navigation, quick deposits, and a streamlined game launcher. Most titles are HTML5 and adapt to smaller screens without sacrificing gameplay features. For the best experience, use an up-to-date browser and a stable internet connection. If you encounter specific device issues, clear the browser cache or try a different browser; reach out to support if problems persist.

Casino Marriott offers titles from a broad selection of providers, including NetEnt, Betsoft, Evoplay, Big Time Gaming, Booming Games, Habanero, and many others across slots, table games, and specialty titles. The platform aggregates content from over 30 studios to deliver varied volatility and RTP options. Progressive jackpots are available but excluded from certain promotions. For the full, current game roster and provider list, visit the games section at /games to filter by vendor, type, and new releases.

Casino Marriott operates under a regulated framework to ensure fairness and compliance. The platform adheres to standard industry practices for game integrity, payout procedures, and anti-money-laundering measures. Specific licensing details and the regulatory authority overseeing the site are published in the site footer and legal pages; review those documents if you require certificate numbers or jurisdictional confirmations. Licensing ensures independent audits and accessible dispute mechanisms for players.

To complete KYC, provide a government-issued photo ID (passport, driver’s license, or national ID), proof of address dated within the last three months (utility bill or bank statement), and a copy of the card or payment proof if you used card deposits. Upload scans or photos in the account verification area. Typical processing takes 24–72 hours but can be faster if documents are clear and match your registered details. Verification is mandatory before significant withdrawals; completing it early avoids payout delays.

First, try refreshing the page, clearing your browser cache, or switching browsers. Confirm you’re using a supported, updated browser and that your connection is stable. If the issue persists—game freezes, payment errors, or account access problems—collect screenshots and relevant timestamps, then contact support. Use live chat for fastest response or email support@casinomarriott.com with details and attachments. For account security events, change your password immediately and notify support so they can investigate.

Casino Marriott provides tools to help you play within your limits: deposit limits, loss limits, session reminders, and self-exclusion options. You can set or adjust limits in your account settings and request temporary or permanent account restrictions through support. The site links to external help organizations for players who need counseling. If you notice signs of problem play—chasing losses, increased session length, or financial strain—use the available tools or contact support to apply limits promptly.

Customer support is available via live chat for immediate assistance and by email at support@casinomarriott.com for detailed requests. Live chat is best for urgent account or technical problems; email is preferred for document submissions or complex queries. Operating hours and response expectations are listed on the support pages—visit /support to see current availability and to access the chat interface. Keep your account details ready (email and username) to speed up verification and resolution.